The Elder Up service menu
Every ride is reviewed by our team. We are a non-medical concierge transportation service — we do not provide medical or nursing care.
Medical Facility Ride Companion Assistance
Non-medical companion support for arrival, check-in, wait-and-return coordination, and family communication. More than curb-to-curb — for appointments that need more care.
- Arrival & check-in
- Approved wait support
- Return coordination
- Family updates
Surgery & Procedure Transportation
Carefully reviewed concierge rides for surgical and outpatient procedures with timing, responsible-adult wait support when required, and safe return home.
- Outpatient procedures
- Pre-surgical visits
- Post-procedure pickups
- Return-home support
Cataract, Vision & Dental Appointment Rides
Companion transportation for the appointments that ordinary rideshare isn't built for — including responsible-adult wait when the facility requires it.
- Cataract surgery
- Vision procedures
- Dental appointments
- Post-procedure rides home
Dialysis & Chemotherapy Transportation
Consistent, recurring concierge transportation for treatments that require reliability, patience, and dignity.
- Recurring rides
- Treatment visits
- Routine scheduling
Errands, Pharmacy & Shopping Support
Concierge help with everyday essentials — grocery, pharmacy, and shopping — with a chauffeur who understands independence.
- Grocery
- Pharmacy
- Shopping
- Personal errands
Personal Outings & Independent Living Support
Rides that help aging adults stay active and connected — family, worship, community, and the plans that make life feel like life.
- Family visits
- Worship services
- Community events
- Social outings
Wait-and-Return Coordination
Round-trip concierge support when a rider needs someone present through the appointment.
- Round-trip rides
- Appointment waiting
- Coordinated returns
Frequently asked questions
What's included in a senior ride with Elder Up?
Door-through-door support, mobility-aware planning, patient timing, and family communication. Wait-and-return is available when an appointment needs it.
Do you serve my city in the Triad?
Elder Up serves Winston-Salem, Kernersville, Greensboro, High Point, and surrounding Triad communities. Longer regional trips can be reviewed on request.
How soon will I receive my quote?
Once a real person on our team reviews the request, your quote is published to your Elder Up account and you'll receive an email letting you know.
Is wait-and-return transportation available?
Yes. Wait-and-return is one of our most common services for medical appointments, procedures, and errands when a round trip with support is needed.